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IS/IT Infrastructure & Software support

Bedrijf: Nestlé Nederland
Richting(en): IT / ICT |
Niveau: HBO
Locatie: Amstelveen
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We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

Do you have excellent IS/IT analytical skills and a passion for internal / external customer satisfaction? Do you like working in a dynamic and ambitious work environment? Do you have a strong drive for efficiencies, and you are solution oriented? We are looking for you!

IS/IT Infrastructure & Software Support Nespresso, this is the challenge:

In this role you will work in close collaboration with your colleagues of all Nespresso Boutiques, Traders (such as Mediamarkt), Nespresso HQ in The Netherlands and Belgium/Luxemburg. In this dynamic role you actively contribute on both operational and strategic management decisions. You will communicate and work together with a wide range of stakeholders from different departments and location including finance, commercial, sales force and operations. 

In this role you assist on the installation and maintenance support, in close collaboration with MIT. You analyze new demands in our Boutiques, coordinate developments and testing, and also implement new functionalities. We are working according to standards and procedures, you should be able to keep documents current. 

As we are working in a BeNeLux-structure you must be willing to travel to our subsidiaries in BeLux from time to time. Your main place of working is The Netherlands. 

Your responsibilities as IS/IT Infrastructure & Software Support are:

  • Ensures all duties of this position are carried out according to safe work practices, consistent with corporate policy;
  • Assists with implementing system components or subsystems;
  • Documents all work according to standards and procedures.  Keeps documentation current;
  • Basic understanding of the utilities, commands, installation tools, diagnostic aids and hardware/software relevant to the system environment being supported;
  • Office automation users support;
  • Pc’s and VOIP phone  installation and configuration;
  • LAN/WAN equipment installation and configuration in collaboration with Network Providers.

In this role you work in close collaboration with the IS/IT team, you will be reporting to the IS/IT manager BENELUX. 

IS/IT Infrastructure and Software support Nespresso

The corporate culture at Nespresso NL is dynamic and focused. We are a direct-to-consumer business and are passionate about customer experience. We work with drive and passion to achieve our goals together. “Making the Difference” is you written all over you, which is needed when working at a company located in a highly competitive market. You will be working in a team in which your passion for lean operations, your drive and high communicative skills will contribute strongly to your environment. 

With this position we offer you:

  • A fulltime position (40 hours a week);
  • On-call compensation to cover outside working hours and / or weekend; 
  • Company car;
  • Excellent terms of employment, with elements such as 13th month, 28 vacation days a year, corporate fitness initiatives and many other extras;
  • Large availability and variety of corporate training and development programs;
  • Career opportunities, within the Netherlands as well as international;
  • Excellent working environment, high team orientation, high brand and company pride, and motivated and ambitious colleagues;

What are we looking for in an Infrastructure & Software Support:

  • Bachelor (preferably) with a degree in IT;
  • At least 1 year of relevant work experience in IT;
  • Passionate in IT;
  • Good communication skills willing to learn with our own ERP system (Nessoft);
  • Good linguistic skills in both Dutch and English.

At Nespresso we believe that every individual should be treated with the utmost respect. It is important that everyone feels welcome and safe at Nespresso; regardless of gender, religion, cultural background, age, disability, or sexual orientation. Working at Nespresso means working in an inclusive, inspiring, and high performing environment where we truly care about each other, fellow humans and our planet.

Any questions?

Our recruiters would be glad to ask any pending questions. Feel free to send your questions to careers@nl.nestle.com and you will receive an answer within 3 working days. 

Applying for the job as Infrastructure & Software Support?
Great! If your profile matches the description as described above we would gladly receive your cv and motivation. You can upload these via the link.

NB: Interim CV’s will not be processed

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